At Sapid Design Pvt. Ltd., we are committed to safeguarding your privacy and ensuring that appropriate security measures are in place. Sapid Design Pvt. Ltd. respects your privacy and has instituted policies to ensure that your personal information is handled in a safe and responsible manner. In support of this, we use the personal information you provide only to create a more personalized and efficient experience, in accordance with the terms outlined
below.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data to the extent permitted by applicable law, as described herein.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through:

● Our website
● Online forms, inquiries, and communications
● Business interactions conducted electronically or offline

This policy does not apply to third‑party websites or platforms linked from our website. We encourage users to review the privacy practices of such third parties separately.

2. Personal Data We Collect

A. Information You Provide Voluntarily

We may collect the following personal data when you:

● Submit inquiries or contact forms
● Register an account
● Subscribe to newsletters or marketing communications
● Engage in business transactions or discussions

This may include:

● Name
● Company name
● Email address
● Phone number
● Business address
● Any other information voluntarily shared by you

B. Automatically Collected Information

When you visit our website, we may automatically collect certain non‑personal or technical information, including:

● IP address
● Browser type and version
● Device information
● Pages visited and time spent
● Referring URLs

This data is used for analytics, security, and website optimization purposes.

3. Purpose and Legal Basis for Processing

We process personal data only for lawful purposes and on the following legal bases:

● Consent: When you voluntarily submit information or opt in to communications
● Contractual Necessity: To respond to inquiries, process orders, or fulfill business obligations
● Legal Obligation: To comply with applicable laws and regulations
● Legitimate Business Interest: To improve our services, website performance, and communications

Personal data is used for purposes including:

● Responding to inquiries and business communications
● Providing requested services or information
● Processing transactions
● Sending service‑related and transactional communications
● Sending marketing communications (with opt‑out options)
● Improving website functionality and user experience

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website usage.

What Are Cookies?

Cookies are small text files stored on your device that help us understand how users interact with our website. Cookies used by Sapid Design do not collect sensitive personal data.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.

Third‑Party Analytics

We may use trusted third‑party service providers (such as analytics tools) to help evaluate website performance. Information collected through these tools is aggregated and not linked to personally identifiable data.

5. Email Communications

Users may voluntarily provide email addresses to receive:

● Newsletters
● Product updates
● Catalogs
● Marketing or promotional communications

All marketing emails include an unsubscribe option, and users may withdraw consent at any time.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, accounting, or business requirements. When data is no longer required, it is securely deleted or anonymized.

7. Data Sharing and Disclosure

We do not sell, rent, or trade personal data.

Personal data may be shared only:

● With authorized service providers who assist with business operations (subject to confidentiality obligations)
● When required by law, court order, or governmental authority
● To protect the rights, property, or safety of Sapid Design, users, or others
● In the event of a merger, acquisition, or sale of business assets, subject to applicable data protection safeguards

8. Cross‑Border Data Transfers

Personal data may be processed or stored outside India through secure third‑party service providers or cloud infrastructure. We ensure that such transfers are conducted with appropriate safeguards in compliance with applicable data protection laws.

9. Information Security

We implement reasonable technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is completely secure.

10. Children’s Privacy

Our website is intended for business users and is not directed at children under 13 years of age. We do not knowingly collect personal data from children without parental consent. If such data is identified, it will be promptly deleted.

11. Your Rights Under Indian Law

In accordance with the Digital Personal Data Protection Act, 2023, users have the right to:

● Access their personal data
● Request correction or updating of personal data
● Withdraw consent for data processing
● Request deletion of personal data
● Opt out of marketing communications
● File a grievance regarding data handling practices

Requests may be submitted using the contact details provided below.

12. Grievance Redressal

If you have questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, you may contact our Grievance Officer:

Email: info@sapiddesignspl.com

We will address grievances within a reasonable timeframe in accordance with applicable law.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last Updated” date.

We encourage users to review this policy periodically.

14. Contact Us

For any questions regarding this Privacy Policy or your interaction with Sapid Design Pvt. Ltd., please contact us through the details provided on our website.